The Merck Vaccine Reimbursement Support Center™, sponsored by the Merck Vaccine Division of Merck & Co., Inc., is a resource that assists providers with reimbursement issues relating to Merck vaccine products: Here is how we may be able to help you:

The MVRSC can provide you with certain coding information for the Merck vaccine and the administration of the vaccine. The MVRSC can help you to determine reasons for insufficient reimbursement and/or denied claims from a particular insurance company, and provide template letters if re-submittal is appropriate. The MVRSC can assist you with the Insurance Verification and Prior Authorization processes. The MVRSC can explain which Merck adult vaccines may be covered under Medicare Part D, and how the claims process works. The MVRSC can provide general reimbursement information that it has on file.

The Merck Vaccine Reimbursement Support Center™ professional staff will provide personalized assistance for appropriate billing, coding or other claims submission procedures related to Merck vaccines.

The Reimbursement Specialists are accustomed to working with all management levels regarding claims, case management, provider relations and benefit plan issues related to insurance reimbursement matters, across all major health insurers.

Specific reimbursement rate information may be obtained by contacting the payer's provider relations department or representative. To access rate information, the provider may require your Tax Identification Number (TIN) and/or provider number. Please call 1-800-734-6282 between the hours of 9:00 AM and 8:00 PM (EST) if you would like further information regarding the process for obtaining specific reimbursement rate information from the payer.